INSTALLATION TIPS
- Before you even place your order, be sure to refer to the sizing information on the PDF download of your product.
- We are not an installation company – you will need to source a fully qualified fitting company.
- Be sure to measure your bathroom thoroughly before placing your order to ensure your product will fit. Measure twice, install once.
- Taps are not included with our baths and basins, this allows the customer to choose their preferred style.
- Our stone basins come with no drill holes giving the option of deck or wall mounted taps.
- We recommend that you wait until your product has arrived safely before booking in your installation.
CLEANING AND CARE
Our smooth, strong and durable stone resin is a beautiful material for your bathroom and providing you care for it appropriately, your stone basin will last you for a lifetime. It’s preferred for your stone basin to be cleaned at least once a month, or if you use your stone basin everyday we recommend cleaning it immediately after use to avoid stains and to maintain a smooth, radiant surface. To prevent residue and soap scum building on the surface you should rinse and dry the basin with a clean towel. If tough stains and dirt appear, the basin will need a deeper clean with warm soapy water, or our Stone Cleaning Solution. Depending on the finish and colour of your basin it is possible to remove deep scratches. A professional stone mason is required for polished basins and matte basins can easily be repaired with a sandpaper pad. Read more on our stone aftercare guide to find out more about how you should clean your stone basin.
HOW DO I REPAIR MY STONE BASIN?
As our Cortese® Stone Composite is a renewable material, minor scratches and damage can be removed by following a few simple steps:
- Use a fine-grit sanding pad (approximately 400-600 grit) to begin removing the scratch.
- Rub the scratch in a straight motion, not circular, and switch direction every so often.
- Ensure the entire scratch is removed and shape to match the surrounding area.
- Clean the surface with water.
- To minimise dust during this process, wet the surface and rinse periodically to clean up residue.
- If deep scratches are still prominent, we advise getting in touch with a stone specialist for further repairs and advice.
